shipping information

How much does shipping cost?

The shipping costs vary depending on the product. Some products can only be picked up or delivered locally, while others can also be shipped. You can find the shipping method, price and duration for each product under Shipping Method.

How long does shipping take?

The shipping time or local delivery time can be viewed under each product.

Which company does the shipping?

We ship with DHL.

Is there also local delivery or pickup?

Yes, these options also exist.

Is the shipping insured?

Yes, our deliveries are 100% insured.

Where will it be shipped to?

We currently only ship to Germany.

return information

Can I return my items?

Yes. With us you have a 14-day right of return. After receiving the goods, you can easily return the item within 14 days.

My item is defective, what now?

If you find any defects in the product quality, you have the option of returning the item to us within 14 days.

Who bears the return costs?

The return costs are usually borne by the buyer unless there is a defect or a manufacturing error.

payment information

What payment options do I have?

With us you can pay with all common payment methods, such as PayPal & Klarna or credit card.

Is my payment secure?

Yes, we only work with well-known and trusted payment providers.

Do you have any further questions?

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